With the purchase of a qualifying LG OLED or NanoCell TV ("LG Qualified TV"), the customer will receive the following gift with purchase: One (1) LG XBoom Go PL5 portable speaker

Qualifying purchases must be made between July 6, 2020 and August 2, 2020 ("Program Period").

Online submissions must be received by 11:59 PM Pacific Time on September 1, 2020.

The LG Qualified TV must be purchased new at Authorized LG Dealers located in the 50 U.S. states, District of Columbia, or Puerto Rico during the Program Period. For a list of Authorized LG Dealers, please visit lgtvpromotion.com/lgauthorizeddealers/.

This offer is valid only for consumers who are 18 years old or older, and are legal residents of the 50 U.S. states, District of Columbia, or Puerto Rico.

For the purposes of this promotional offer, LG Qualified TV refers to all new in-box items. Open box items, refurbished or used models, and display units are not eligible.

No. To be eligible for this promotion you must purchase an LG Qualified TV during the Program Period at an Authorized LG Dealer.

The maximum number of products in the same household allowed to qualify for this rebate is one (1).

To redeem, go to lgtvpromotion.com and complete the redemption process. You must provide (1) one (1) original, dated sales receipt of LG Qualified TV purchased from Authorized LG Dealers dated during the Program Period, and (2) a valid manufacturer serial number.

Serial numbers can be found on the rear side of the TV, near the UPC code. You must provide a valid manufacturer serial number along with an original, dated sales receipt of eligible product purchased from Authorized LG Dealers dated during the Program Period to be able to redeem this promotion. If you don’t have a valid serial number, your claim will be rejected.

The most likely reasons for the rejection are: the serial number was entered incorrectly, the product was purchased from a non-LG Authorized Dealer, or the product is not one of the LG Qualified TVs. If you continue to have issues entering what appears to be a valid serial number, please call or email the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com.

No. You must have the TV to be able to provide the product’s serial number during the redemption process. If you don’t have a valid serial number, your claim will be rejected.

No. You have to have a valid proof of purchase (original, dated sales receipt of LG Qualified TV purchased from Authorized LG Dealers dated during the Program Period) to redeem this promotion. If you cannot provide a valid proof of purchase, your claim will be rejected.

The deadline for resubmissions for rejected claims is the same deadline for all redemption claims: 11:59 PM Pacific Time on September 1, 2020.

There is no sales tax associated with the free LG XBoom Go PL5 LG XBoom Go PL5 portable speaker. LG will cover the cost of shipping fees for the free LG XBoom Go PL5 portable speaker.

No. Mail-in forms will not be accepted for this promotion. Redemption requests are only accepted through lgtvpromotion.com.

You will typically receive an e-mail confirming that the redemption request has been received and is being processed within 24 hours of submitting the request. Please note: this e-mail is NOT a confirmation of approval of the redemption claim.

Check your Spam folder for the confirmation email. Call or email the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com.

Please try again before 11:59 PM Pacific Time on September 1, 2020. Upgrade or try a different browser if necessary (Chrome, Firefox, Explorer, Opera, etc.). For additional assistance, call the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com.

The submission was rejected for one or more of the following reasons:

1) Missing receipt or the receipt was invalid for one or more of the following reasons:
    a) The purchase was not made through an Authorized LG Dealer.
    b) The purchase was made outside of the Program Period.
    c) You purchased a non-qualifying product.
    d) Illegible, or mechanically reproduced (i.e. Photoshopped to appear correct)
2) Invalid or missing the LG Qualified TV’s serial number. Serial numbers can be found on the rear side of the TV, near the UPC code.
3) Mailing address or contact information was illegible or incorrect.

If you feel the rejection was in error, you can resubmit with the original submission number and a valid proof of purchase and serial number at to lgtvpromotion.com.

You will receive an email confirming your approval status.

Please allow 6-12 weeks from date of validation of the claim for processing, or as otherwise required by law. You will receive e-mail confirmation once your free LG XBoom Go PL5 portable speaker has shipped. For the rebate status, please call 1-844-944-6000 or check online at lgtvpromotion.com or e-mail support@lgtvpromotion.com.

Please contact the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com for further assistance. A customer service representative will be able to provide you with shipping and tracking information.

The free LG XBoom GO PL5 portable speaker will be shipped by a carrier of LG’s choice.

Please contact the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com for further assistance.

Please contact the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com for further assistance.

You cannot return or exchange the LG XBoom Go PL5 portable speaker at any retail store for any reason. Please contact the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com for further assistance.

All purchases must be made between July 6, 2020 and August 2, 2020, and all redemption claims must be made by 11:59 PM Pacific Time on September 1, 2020. There are no exceptions.

All purchases must be made between July 6, 2020 and August 2, 2020, and all redemption claims must be made by 11:59 PM Pacific Time on September 1, 2020. There are no exceptions.

Service Department: LG Electronics Alabama, Inc. 1-800-243-0000 http://www.lg.com/us/support

Participation in this promotion sponsored by LG Electronics U.S.A., Inc. is completely voluntary.

When you are entering your redemption request, you will be asked if you’d like to receive news and special offers from LG and its partners. If you agree, you will receive occasional promotional emails from LG. You can unsubscribe from these emails by using the provided unsubscribe link within the email.

LG has a very strict privacy policy to protect our consumers. Full privacy policy is available at https://www.lg.com/us/privacy.

The full terms and conditions can be found at lgtvpromotion.com/terms-conditions.

Please contact the Customer Service Support Center at 1-844-944-6000 during its regular business hours or e-mail support@lgtvpromotion.com for further assistance.